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Do you know about the Consumer Affairs Center?

The Consumer Affairs Center provides consultation services for consumers to help prevent consumer related problems from happening or getting out of hand.
Have you ever had any problems while shopping in Japan?
Before signing a contract, if there's anything you're not 100% sure about, continue discussing with the store's representative until you are absolutely sure you understand.

Also, make sure to ask if the instruction manual or contract is available in English.
If you have any concerns regarding shopping, call the Consumer Affairs Center at 861-0999 for a consultation.
Also, consultation is available through email as well so don't hesitate to contact us.

Contact information:
Citizen Services, Culture and Sports Bureau
Consumer Affairs Center
Tel: (093) 861-0999

Consumer Affairs Center


International Policy Division,
Planning and Coordination Bureau,
1-1 Jonai, Kokurakita-ku, Kitakyushu 803-8501 JAPAN
Tel: 093-582-2146
(International Calling +81-93-582-2146)
Fax: 093-582-2176